Member-only story

This one word will kill the deal

Cathy Goodwin
2 min readOct 20, 2022

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“Why should we trust her? She doesn’t know what she’s talking about.”

Image by Claudio Schwarz on Unsplash.

Someone invited me to connect on social media, quite a while ago. I can’t remember if it was Facebook or LinkedIn and I’m determined not to remember the person who inspired this post. Hopefully, she’s smartened up and changed her copy.

Since I don’t want to remember her name, let’s call her Lydia. (I’m pretty sure it was something else).

Lydia claimed to be a business coach. She didn’t seem to have a lot of experience. Here’s her promise. See if you can catch the credibility-losing word.

“I help talented women become entrepreneurs, build their businesses and earn a six-figure salary.”

That stopped me cold. I don’t know any business owners who would describe their earnings this way. They talk about revenue, sales or income.

You can certainly pay yourself a salary as a business owner.

You could write something creative, such as, “I help women build businesses where they draw 6-figure salaries every year from their revenues.” It would be awkward and unusual. But …who knows?

This business owner violated one of the six pillars of credibility: relevance.

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Cathy Goodwin
Cathy Goodwin

Written by Cathy Goodwin

Create a compelling marketing message that attracts your ideal clients through your unique selling story. http://cathygoodwin.com

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