Promote your expertise by telling stories

Cathy Goodwin
2 min readDec 1, 2023

Service-based businesses ultimately sell expertise. Here’s how you can promote yourself as an expert (without sounding like a jerk).

promote expertise in services marketing
Image by Christina@wocintechchat.com on Unsplash.

What’s the one thing you need to demonstrate to be seen as valuable…so you charge higher prices and clients feel lucky to work with you?

In a service-based business, you’re selling expertise. You’re offering knowledge and skills beyond what “everybody” has.

You hire a licensed electrician because a handyman might do the job…but you want to be sure they won’t set the place on fire by mistake. You hire a professional decorator because you want someone with flair who adds something to the project…something you couldn’t get from anyone else.

Your clients hire you when they see you as an expert — someone who can be trusted to do things right.

How do you make that happen?

You can present credentials and testimonials. You can talk about how long you’ve been in business and point to a list of satisfied clients. But prospective clients won’t see your credentials or testimonials unless they go to your sales page or “About Me” page. But they’ll get your stories every time you send an email, post to a blog, or appear on a podcast.

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Cathy Goodwin

Create a compelling marketing message that attracts your ideal clients through your unique selling story. http://cathygoodwin.com